You are using our old app, Please get our lastest app.
Go to Forgot my password enter your Email address and Receipt ID if you did not get that then contact an admin via our support platforms.
This means 1 of 3 things, this can mean you are entering your login information in incorrectly, your vpn is blocking the port or your account has expired.
No, Vue Media does not work on mag devices or any other platform that requries a portal or m3u link.